FAQ AGL Brasil

Newsroom AGL Brasil

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Product installation

I am having trouble installing my AGL product. What should I do?

How long do the batteries of my AGL lock last and how do I know when I need to change them?

My lock doesn't read the tags. What should I do?

My Ultra Magic Card lock came without the master card. What should I do?

Why is my Porteiro S300 not activating the lock?

I am having trouble installing my AGL product. What should I do?

How long do the batteries of my AGL lock last and how do I know when I need to change them?

My lock doesn't read the tags. What should I do?

My Ultra Magic Card lock came without the master card. What should I do?

Why is my Porteiro S300 not activating the lock?

I am having trouble installing my AGL product. What should I do?

How long do the batteries of my AGL lock last and how do I know when I need to change them?

My lock doesn't read the tags. What should I do?

My Ultra Magic Card lock came without the master card. What should I do?

Why is my Porteiro S300 not activating the lock?

AGL Home and connectivity

How do I activate my Wi-Fi products through my phone?

What is the difference between Wi-Fi and Zigbee?

Does the P10X Wi-Fi intercom work without Wi-Fi?

Are the products in the AGL Smart Home line compatible with Tuya?

I forgot the passwords for my equipment (DVR/NVR). What should I do?

How do I activate my Wi-Fi products through my phone?

What is the difference between Wi-Fi and Zigbee?

Does the P10X Wi-Fi intercom work without Wi-Fi?

Are the products in the AGL Smart Home line compatible with Tuya?

I forgot the passwords for my equipment (DVR/NVR). What should I do?

How do I activate my Wi-Fi products through my phone?

What is the difference between Wi-Fi and Zigbee?

Does the P10X Wi-Fi intercom work without Wi-Fi?

Are the products in the AGL Smart Home line compatible with Tuya?

I forgot the passwords for my equipment (DVR/NVR). What should I do?

Warranty and maintenance

How does the warranty for AGL products work?

What is the warranty period for the CCTV line?

How can I track the maintenance of my product under warranty?

How does the warranty for AGL products work?

What is the warranty period for the CCTV line?

How can I track the maintenance of my product under warranty?

How does the warranty for AGL products work?

What is the warranty period for the CCTV line?

How can I track the maintenance of my product under warranty?

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